Voice bot features

Fast payback

The introduction of the Bot provides an optimal payback period, especially for cases with a large number of daily calls. With the number of calls from 10,000 per day, cloud alternatives are significantly more profitable

Natural communication

The voice bot understands the client thanks to a well-thought-out intent recognition system and speaks to him like a living person

Convenient setup

You can configure it yourself using a convenient graphical interface and simple scripts to configure communication with other information systems

Fault tolerance

Our solution is based on an operator-grade platform. This ensures the maximum level of reliability for solving large-scale communication tasks with customers

Deep integration

The voice bot can integrate with any of your business systems (CRM, ERP) in a matter of days to create dialogues that take into account information about the client and his needs

Statistics and analytics

The bot keeps call statistics, can remember dialogs, and is able to upload call results to any Customer's system thanks to the simple API

Special offer

Workforce management for Contact Center

The Workforce Management for Contact Center (WFM) system helps you manage your Contact Center with maximum efficiency. WFM is designed to manage the activities of the contact center in terms of planning the working hours of operators, as well as forecasting and distributing the load on the Contact Center.

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