The system can be used to organize notifications about debts, organize marketing campaigns, and provide individual services to clients: "active autoinformator" - alarm clock, information channels, etc.
The platform can also be used for civil defense services and other institutions in cases where it is necessary to be able to promptly notify employees.
All necessary statistical information is recorded for the notifications that were made.
The Workforce Management for Contact Center (WFM) system helps you manage your Contact Center with maximum efficiency. WFM is designed to manage the activities of the contact center in terms of planning the working hours of operators, as well as forecasting and distributing the load on the Contact Center.
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